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Brewing Tea

Store Policies

The boring bits you need to know...

We value our mother's upbringing that honesty really is the best policy, that’s why this store policy is available to you, our customer. Let us reassure you just how we keep your personal details secure by scrolling down the page. You can also find information about our delivery.

Please don’t hesitate to contact us if you have any questions.

Postage Costs

Tea Container

Delivery Information

How It Works

With just over 500 years of experience, we put our faith in Royal Mail to get your orders to you on time.

  • Delivery is £3.95 for up to 1kg (parcel weight).

  • £5.40 ( between 1kg & 2kg parcel weight)

  • £7.80 ( 2kg and over - with DPD courier)

  • We aim for you to receive your order within 3-5 working days from ordering.​

  • All parcels are sent via tracked delivery.

  • Please be aware that during busy times, parcels may take longer to be delivered, once parcels have been passed onto RoyalMail/Courier, we cannot accept responsibility for delivery  delays as this is beyond our control.

Click & Collect

If you would like to collect from our shop in Clay Cross, Chesterfield, then choose the Click & Collect option at the checkout

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